shipping &
RETURN

Shipping & Returns

Do not worry. Du00 provide the best experience to our customers. With PostNL , you orders and in 24/48 h (in Netherlands) your Du00 are in your home or where you want. 

You make the order and as soon as the product will be shipped (we ship every day from Monday to Friday from 9:00 am to 3:00 pm), you will receive an email with your Track-id to check the delivery . 

If you live in the Netherlands or Europe, the Shipping is Free. For the rest the World only € 30

The courier PostNL will think to let a Ticket to pick up his shoes at a point closer PostNL and you can finally get your Du00

Is the Product Unworn and have Original package and ticket?

You have 2 days to notify us to this mail: info@du00.amsterdam and togheter will resolve it. When we accepted, you can Shipping us the shoes in original package

Is the Product Unworn and have Original package and ticket? No problem! 

Pack the shoes in their original box, with paper and labels, fill it in all its parts and send it by mail to the customer care: info@du00.amsterdam 

Before we work your return and send you an email of acceptance. 

At this time you can take the package and shipping is at:

Shoes Made in Italy

Postjesweg 459

1062JV Amsterdam

Netherlands

 

When we recieve the package, we send you the change!

We are a young company and we want to offer a great experience to our customers. We have preferred to invest in shipping, giving a quick and free service for all European customers.

For the future? We will work to also offer a free return service for Du00’s customers but now the costs are to much for offer you Fashion Handmade Sneakers

 

Still you have questions?

 

Send a mail to: info@du00.amsterdam

 

Send a message on Facebook: www.facebook.com/du00.amsterdam

 

Or Instagram: @du00.amsterdam