Faq's

Faq's

Choose your color and size. Is it available? Now add to chart, click check out and enter your shipping information. Make your payment and your #001 will be delivered in 24/48 h with PostNL (for Dutch Customer).

Du00 wants to give the best service to its customers. Du00 has decided to rely on a company that specializes in payment methods “www.mollie.nl” in order to offer the most suitable payment methods for each country.

List the more used:

  • Credit and Debit Card ( Mastercard – Visa )
  • Ideal
  • Pay pal

 

Other local payment methods, such as bank transfer, live connection to your bank or payment on delivery, depending on the country that you live in.

If you had a problem in processing your payments, please contact our Customer Care info@du00.amsterdam

 

Are you in Europe? Wow it’s Free! For the rest the World is only € 30. For all shipping we send via mail the Track & Trace

Do you have more questions? Please contact our Customer Care info@du00.amsterdam

 

EXCHANGE:

Is the Product Unworn and have Original package and ticket? Do you worry about the size or shoes color? Don’t worry, you have 15 days for exchange. Pack your shoes in original box and you can shipping us to:

Shoes Made in Italy

Postjesweg 459

1062 JV – Amsterdam

Netherlands

 

REFUNDED:

Is the Product Unworn and have Original package and ticket? Please contact us to info@du00.amsterdam and shipping the product to:

Shoes Made in Italy

Postjesweg 459

1062 JV – Amsterdam

Netherlands

Upon receipt of the product, if you have all the requirements written above, we will refund you within 15 days

Once you wear Du00 shoes you’ll begin to understand what it means to walk in a comfortable and fashionable way , but you will need to follow some tips:

  • The shoe is made of all leather and it needs to breathe. Take your Du00 one day and the next day, let them rest in a dry place, away from direct heat source
  • Do not forget to put the paper in your shoe (not daily). It will serve to hold the shape of the shoe and it will absorb moisture.

 

With these few rules and tips on how to keep clean your steps, your feet will thank you and your look will be true fan Du00.

For clean Nubuk follow this Tutorial here

For clean Suede follow this Tutorial here

For clean Leather follow this Tutorial here